Refunds

OUR REFUND POLICY

FOR TICKETS PURCHASED WITH NORMAL RATE

Todo Turismo accepts refunds that are requested 72 hours before the departure of the bus you reserved. Take into account Bolivian time, which is -4 hours to the Greenwich Meridian.

Requesting a return is very simple. Send an email to refunds@todoturismo.bo we need the following information.

Name:
Last name:
e-Ticket number:
Mobil – WhatsApp number:
Reasons for your return:

The amount to be returned will be 80% of the value of the ticket (20% corresponds to administrative charges and taxes)
The refund amount will be credited to your credit or debit card. Take into account that the return may take between 5 to 7 business days.

BUS TICKETS PURCHASED WITH PROMOTIONAL RATES

NO refund

UNUSED TICKETS DUE TO THE COVID-19 PANDEMIC

In accordance with the provisions issued by the Ministry of Productive Development and Plural Economy of the Plurinational State of Bolivia, it resolves: The rescheduling of services purchased from tour operators, hotels, air and land services, etc. that were not used during and until the end of the health emergency due to COVID-19, the rescheduling of the services is authorized within a period of 1 year. In our case, we will process rescheduling requests free of charge until December 30th, 2022, the rescheduling and travel deadline. After this date, unused tickets will not be rescheduled.

La Paz

Venta de pasajes de bus:
Tel.+( 591) 2 2287038
WhatsApp +(591) 76974976
Pasaje Kramer Nro. 710, casi Av. Uruguay (subiendo las gradas) como referencia 100 antes de llegar a la terminal de buses
Horario de atención: De lunes a viernes de horas 09:00 a 21:00
Sábado de horas 09:30 a 12:30 y 14:30 a 21:00
Domingo y feriados de horas 16:00 a 21:00
Logo
Somos una empresa que brinda conford y seguridad transportandolo a una maravilla natural del planeta.

Uyuni

Venta de pasajes de bus:
Tel.+( 591) 2 693-3337
Av. Cabrera 158, entre Av. Arce y calle Bolívar
Horario de atención: De lunes a viernes de horas 09:00 a 21:00
Sábado, domingo y feriados de 07:30 a 12:30 y de 14:30 a 21:00