OUR REFUND POLICY
FOR TICKETS PURCHASED WITH NORMAL RATE
Todo Turismo accepts refunds that are requested 72 hours before the departure of the bus you reserved. Take into account Bolivian time, which is -4 hours to the Greenwich Meridian.
Requesting a return is very simple. Send an email to firstname.lastname@example.org we need the following information.
Mobil – WhatsApp number:
Reasons for your return:
The amount to be returned will be 80% of the value of the ticket (20% corresponds to administrative charges and taxes)
The refund amount will be credited to your credit or debit card. Take into account that the return may take between 5 to 7 business days.
BUS TICKETS PURCHASED WITH PROMOTIONAL RATES
UNUSED TICKETS DUE TO THE COVID-19 PANDEMIC
In accordance with the provisions issued by the Ministry of Productive Development and Plural Economy of the Plurinational State of Bolivia, it resolves: The rescheduling of services purchased from tour operators, hotels, air and land services, etc. that were not used during and until the end of the health emergency due to COVID-19, the rescheduling of the services is authorized within a period of 1 year. In our case, we will process rescheduling requests free of charge until December 30th, 2022, the rescheduling and travel deadline. After this date, unused tickets will not be rescheduled.